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The mission of the Madera Veterinary Center is to provide all aspects of veterinary care to our clients and patients in a compassionate and professional manner, always striving for a minimum standard of care no less than excellent. We shall act as our patients’ advocates, working in their best interest at all times, with the ultimate goal of strengthening the bond between our patients and their human families.
We Want You To Know
When bringing your pet in for an appointment, remember that he or she may be a little uneasy about the environment of the hospital setting, especially if it is a first time visit. We ask that you restrain your pet prior to entering the hospital. Dogs need to be kept on a leash, and cats need to be in carriers. Please keep your pet under your control at all times throughout your visit to MVC.
We see patients by appointment to allow ample time for all patient examinations; however, please realize that emergencies do arise. We recognize that your time is valuable, so we strive to see each client on time. Your understanding is appreciated when unexpected emergencies arrive at the hospital and require immediate medical attention.
A phone call is appreciated if an appointment needs to be canceled or rescheduled so that we may make the time available to another pet owner. A fee may be assessed for missed appointments if the cancellation is not made within 24 hours of the appointment. All fees are due at the time of service. If using a credit card, we accept Visa, Mastercard, and Discover.
Payments by personal check requires a valid California ID. If paying by check, the check writer must be present. We also offer CareCredit® for payment options.